How To Answer The Phone

Your phone rings. It isn’t one of the two people you talk to regularly, but also doesn’t appear to be a bill collector. And you, you’ve been answering the phone the same way since you were 12. Get yourself together.

There are four proper methods:

  1. “[YOUR FIRST NAME, THEN YOUR LAST NAME]”
  2. “This is [YOUR FIRST NAME]”
  3. “Hey” (If you know the caller) or: “[ANY APPROPRIATE GREETING FOR YOUR EXISTING RELATIONSHIP]”
  4. “Hi Mom, I was just about to call you!”

BAD:

  • “...... Hello? ......”
  • [BARELY AUDIBLE HIGH-PITCHED NOISE]
  • Anything you don’t want on speaker, like sex stuff